Cancellation Policy

Laureola Industries will do everything possible to accommodate order changes and cancellations. However please be aware that some items may have already shipped from a manufacturer and be in route to the distributor for final shipment to you.

Once an order has already shipped, it cannot be cancelled, rerouted or redirected. If you would like to return the item, you will need to follow the "Returns & Exchange" policy. Do not refuse the delivery of non-damaged goods as this may result in up to a 50% restocking fee. A delivery refusal may also result in the loss of your product and may void any possibility of a refund. You will also be charged for round trip shipping cost.

At Laureola Industries, we guarantee your absolute satisfaction. If you're not happy with something, let us know within 30 days of delivery. We'll refund you the cost of the item minus round trip shipping costs. We offer store credit as an option as well.

To learn more about our return policy and how to set up a return, you can check our Returns & Exchange.

Laureola Industries warrants its products to be free of any defects in material and workmanship within 90 days from the date of shipment. Please call or write for warranty claim information. Once the merchandise is received and examined, provided that the merchandise has not been misused or abused, Laureola Industries holds the discretion to replace or refund the order.